Home »

Loading Events

« All Events

  • This event has passed.

Workforce 5.0 Five Generations One Workforce

October 20, 2015 @ 10:00 am - 11:00 am

The Communication Gap: Clashing, Colliding, Conversing

Welcome to the four, soon to be five, generation workplace where new communication gaps emerge daily. The communication gap is not a new phenomenon; but in our fast paced, fiercely competitive, 24/7 workplace change is so rapid that the disparities seem more pronounced, making it harder for employees of various ages to connect let alone communicate. Each generation carries unique preferences, attitudes and perceptions about communication — understanding and serving those differences can give you a strong advantage in business. It’s not only what you say but how you say it!

Good business is based on good communication. We oftentimes think we know the one right way to communicate, and in today’s business that just isn’t enough. Each generation has its own communication preference (warm or cool) and style (from formal to informal.) We all need to work on strategies for effective cross generational communication.

This session helps you move beyond awareness of generational differences to specific actions that build confidence, credibility and trust, and lead to results. Participants will gain the skills and tools to quickly connect, effectively communicate and gain commitment with colleagues, bosses or customers of each generation.

Participants will learn:

  • The generational forces that shape attitudes, preferences and communication styles of each generation
  • The key preferences for connecting and communicating with each generation
  • How to gain commitment with each generation.


October 20, 2015
10:00 am - 11:00 am
Event Category:


Diane Thielfoldt