At the heart of knowledge sharing is a culture of teaching and learning. Organizations have long recognized that the knowledge and experience of employees constitutes a valuable intangible asset. There are many work situations that call for teaching and learning – sharing best practices and tips; informal mentoring, getting new hires up the learning curve are all examples. Savvy leaders know that when they create a learning climate in their organizations, everyone feels welcome to share their expertise and their knowledge; and when knowledge is shared the entire organization benefits.

Why Share Knowledge?

• The “brain drain” is real and our organizations are in danger of losing expertise. Retirement of the Baby Boomer generation will see mission critical, institutional knowledge walk out the door.
• Organizations have a limited number of internal experts. And potentially a limited number of external experts (knowledge and skills gap.)
• Much of what is known is informal, undocumented, or exists in an expert’s head.
• The learning curve for organizational expertise is often significant.

Learning Outcomes

After completing the webinar participants will know how to:

• Encourage informal and formal knowledge sharing
• Identify critical at-risk knowledge and expertise
• Identify the three step Knowledge Transfer Action Plan
• Generate recognition, reward and celebration for knowledge transfer efforts
• Know how to get knowledge transfer initiatives started and on track
• Identify potential pitfalls and how to avoid them.