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Communication: the Savvy Public Health Professional’s Guide

April 13, 2016 @ 2:30 pm - 4:00 pm

April 13 and May 4
2:30 – 4:00 ET

“When it comes to the skills most needed by employers, job candidates are lacking most in written and oral communication skills, adaptability and managing multiple priorities, and making decisions and problem solving.”  The Chronicle and American Public Media’s Marketplace.

According to a recent study by American Express and marketing firm Millennial Branding, a full ⅔ of managers prefer to communicate with their employees in person, while far fewer millennials see in-person communication as essential to accomplishing the task at hand.

The webinars will be designed to boost the soft skills of the generation that will build the organization’s future — or fail to? The webinars will provide some common-sense starting points.

Communicate, and relate. Set expectations about communication skills that employees will need to acquire, starting with verbal and written communication skills.


  • Sender & receiver (audience)
  • Closed loop process
  • Context (purpose) and content

Communication Style

  • social demeanor and social skills (self-monitoring)
  • business protocol & professionalism
  • communicate one-on-one, small groups and large groups in an engaging and accessible way

Verbal & Written Communication

  • In person, face-to-face
  • Telephone
  • Email
  • Text
  • Face-time, social media etc.
  • Webinar
  • Presentations
  • The written word . . .

Own Your Own Career

  • Mentor, coach or role model
  • Set goals and expectations
  • Request feedback


April 13, 2016
2:30 pm - 4:00 pm
Event Category:




Diane Thielfoldt